Terms and Conditions

Welcome to the Deluxis website at www.deluxis.co.uk. Please read these Terms and Conditions carefully before using our website. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms By using our website, you agree to be legally bound by these Terms and Conditions. We reserve the right to modify or update these terms at any time, and it is your responsibility to check for changes periodically.
2. Payment Methods We accept payments via Stripe, Visa, Mastercard, American Express, Klarna, Clearpay, and PayPal for purchases made on our website.
3. Refund Policy Due to the custom-made nature of the garments we sell, we do not offer refunds. However, we offer two alternatives for customer satisfaction:
   • Store Credit: If you are not satisfied with your purchase, we offer store credit that you can use for future purchases on our website.
   • Exchange: If you would like to exchange your custom-made item for another product in stock, please contact us, and we will assist you with the exchange process.
4. Product Information We strive to provide accurate product information, including descriptions and pricing. However, we do not guarantee that all product descriptions, images, and prices are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
5. Shipping and Returns For information about shipping and returns, please refer to our Shipping & Returns policy provided on our website.
6. Privacy Policy We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your personal information. Please review our Privacy Policy to understand how we handle your data.
7. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of RWKD Studio and is protected by copyright laws. You may not reproduce, distribute, display, or modify our content without prior written consent.
8. User Conduct When using our website, you agree not to engage in any activity that is unlawful, infringing, or disruptive. This includes but is not limited to spamming, hacking, and transmitting viruses or malware.
9. Disclaimer We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content on our website. Your use of our website is at your own risk.
10. Limitation of Liability In no event shall RWKD Studio, its employees, or its affiliates be liable for any direct, indirect, special, or consequential damages, including but not limited to loss of profits or data, arising out of or in connection with your use of our website.
11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
12. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at rwkdstudio@gmail.com.

Thank you for using the Deluxis website. We appreciate your support and hope you enjoy shopping with us!